Transform Your Scouting Council

We used Sellwise for many years as our Point of Sale system…. Tracking inventory, sales transactions, and lots of Unit Deposit Account transactions. We knew we wanted to move away from a desktop based system to something in the cloud, as well as being very user friendly for our unit leadership. COVID-19 helped us accelerate the transition from a desktop system that we had no access to for months due to workplace restrictions. Now months after the transition, our unit leaders love it that they can inquire of their UDA balance 24/7, they can make a deposit anytime and see that it posts to the account immediately, use their UDA balance to purchase Council Trading Post and other items as well as pay camp and activity registration fees. Unit leadership’s ability to update Trusted Users as they need and when they need is a huge benefit to the units, and eliminate a great deal of administrative work previously done by council staff. Wow what a great toolset that has dramatically streamlined our operations related to retail sales (primarily internet sales) and Unit Deposit Account management. We would encourage every council to take a look at Black Pug Software.

Thanks for your help. I have been in retail for the last 35 years so I've experienced dealing with a lot of customer service with equipment, software etc., and you guys have the BEST customer service hands down. Thank you for all that your team does.

Black Pug customer service is second to none! Support representatives are always helpful and know the answers to questions immediately. Sometimes they even answer questions that you didn’t realize that you had! A personal note, I have adopted management of a customer support organization as a part of my “real world” job and have used Black Pug’s support as an example of how we should strive to deliver world class customer service! Black Pug’s software has helped Suwannee River Area Council accelerate our event operations in ways that we had no idea that it would. It’s made everything from event promotion to our customer experience through event closeout much easier than we ever expected. We could not imagine returning to a world where we weren’t using Black Pug!