Transform Your Scouting Council

We used Sellwise for many years as our Point of Sale system…. Tracking inventory, sales transactions, and lots of Unit Deposit Account transactions. We knew we wanted to move away from a desktop based system to something in the cloud, as well as being very user friendly for our unit leadership. COVID-19 helped us accelerate the transition from a desktop system that we had no access to for months due to workplace restrictions. Now months after the transition, our unit leaders love it that they can inquire of their UDA balance 24/7, they can make a deposit anytime and see that it posts to the account immediately, use their UDA balance to purchase Council Trading Post and other items as well as pay camp and activity registration fees. Unit leadership’s ability to update Trusted Users as they need and when they need is a huge benefit to the units, and eliminate a great deal of administrative work previously done by council staff. Wow what a great toolset that has dramatically streamlined our operations related to retail sales (primarily internet sales) and Unit Deposit Account management. We would encourage every council to take a look at Black Pug Software.

Black Pug is the only provider that I would recommend for a council to use to manage event and facility reservations. They are the complete package, amazing customer service, great customization options, accounting that makes sense and access customization to allow backend accessibility to all that need it. With other solutions there was always feedback from volunteers about user experience, with Black Pug, that feedback has dropped significantly. I have worked with different services for event registration and facility reservations for councils and Black Pug is the only service I would use. The Black Pug team is responsive to our needs. Through the use of a forum, questions and answers are shared. I have never felt like I was stuck without an answer. Black Pug has a product roadmap and at times a feature request is identified as being on the roadmap and might take some time to implement. The team is always open to listening to requests and will implement them when possible. Bugs are addressed quickly. The team will go the extra mile to fix an error, even if it was a user error. Key areas that separate Black Pug from other solutions is ease of campership awarding, membership validation process, bountiful customization options for events, and a parent portal that allows a unit to give access to parents to pay and signup for merit badges for camp. Black Pug easily uploads into the PeopleSoft. As long as the system is set up correctly on the council end, the system works well. Black Pug recognizes that when a credit is created that the credit use is accounted for correctly. It’s a simple concept but other solutions lack in this area. Black Pug shines above the rest for accounting.

Very awesome! As always, y'all deliver the best customer support service and support I have ever seen. Thank you so much!